Terms & Conditions

By visiting our website, browsing our products, or completing a purchase, you confirm that you are at least 18 years of age (or have the consent of a parent or guardian) and agree to these Terms of Service and our Privacy Policy. If you do not agree to these terms, please discontinue use of the website immediately.

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to the practices described therein.

Relaxer offers ergonomic comfort and pain-relief products including cushions, pillows, heel cups, lumbar supports, knee supports, and related accessories. All products are subject to availability.

We make every effort to ensure product descriptions, pricing, and availability information are accurate. However, we do not guarantee that all content is error-free. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund to the original payment method.

By placing an order, you represent that all information provided — including your name, shipping address, and payment details — is accurate and complete.

Orders are confirmed only after successful payment processing. We reserve the right to cancel any order that appears fraudulent, abusive, or suspicious, and will issue a full refund in such cases.

All returns, refunds, and cancellations are governed by our Return & Refund Policy — please refer to that page for full details on eligibility, timelines, and the returns process.

All content on www.relaxerstore.com — including but not limited to logos, product images, descriptions, graphics, and copy — is the exclusive intellectual property of Relaxer. You may not reproduce, distribute, modify, or use any content without prior written permission from us.

When using our website, you agree not to:

• Use the site for any unlawful or fraudulent purpose
• Attempt to hack, disrupt, or compromise website security
• Post or transmit any harmful, offensive, or misleading content
• Engage in any activity that may harm Relaxer's reputation or business interests
• Collect or harvest personal data of other users without consent

To the fullest extent permitted by law, Relaxer shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of or inability to use our products or website
• Unauthorised access to or alteration of your data
• Any third-party products or services linked from our website

Our maximum liability to you shall not exceed the amount paid by you for the relevant product.

Our website may contain links to third-party websites for convenience. Relaxer does not endorse or take responsibility for the content, policies, or practices of any third-party websites. Accessing such links is entirely at your own risk.

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site following any updates constitutes your acceptance of the revised terms. We encourage you to review this page periodically.