Legal Notice

Last Updated: August 24, 2026

Please read this Legal Notice carefully before accessing or using www.relaxerstore.com (the “Website”).

By accessing, browsing, or using this Website, you acknowledge that you have read and understood this Legal Notice and agree to use the Website in accordance with applicable laws and the terms stated herein.

1. Business Information

This Website operates under the trade name Relaxer and offers products for sale to customers through www.relaxerstore.com.

Business Details

Trade Name: Relaxer

Business / Correspondence Address:
SHREEKRISHNA ORTHO CARE PVT LTD 
Khasra No. 86/24
Near Mundka Industrial Area
Delhi – 110041
India

Phone: +91 9217067708
Email: SUPPORT@RELAXERSTOREGAMIL.COM
Website: www.relaxerstore.com

Customers, government authorities, regulatory bodies, and other parties may use the above contact details for correspondence relating to the Website, orders, products, or other legitimate matters.

2. Intellectual Property Rights

Unless otherwise stated, the content available on this Website, including but not limited to:

• Website design and layout

• Written content

• Product descriptions

• Product photographs and videos

• Graphics and illustrations

• Logos and brand elements

• Icons

• Packaging artwork

• Advertising creatives

• Website banners

• Audiovisual material

is owned by, licensed to, or lawfully used by Relaxer and is protected under applicable intellectual property laws, including the Copyright Act, 1957, where applicable.

Nothing on this Website grants any person a licence or right to reproduce, copy, distribute, republish, modify, commercially exploit, or otherwise use protected Website content without appropriate authorization.

Unauthorized commercial use of our intellectual property may result in appropriate legal action.

3. Trademark and Brand Notice

The name “Relaxer,” the Relaxer logo, product names, visual identity, packaging elements, slogans, and other brand identifiers used on this Website may constitute trademarks, trade names, or other proprietary brand assets belonging to or lawfully used by Relaxer.

No person may use, reproduce, imitate, or commercially exploit these brand elements in a manner that may cause confusion, misrepresentation, or infringement without prior written authorization.

Nothing in this Legal Notice should be interpreted as a representation that a particular trademark is registered unless it has actually been registered with the appropriate authority.

4. Website Information

We make reasonable efforts to ensure that the information provided on this Website is accurate, clear, and up to date.

However, occasional errors, technical inaccuracies, typographical mistakes, or temporary discrepancies may occur.

Where an error relating to a product, price, availability, offer, description, or other material information is identified, we may correct the information as permitted by applicable law.

Nothing in this Legal Notice limits any rights available to consumers under applicable Indian consumer protection laws.

5. Product Information

We make reasonable efforts to represent our products accurately through photographs, descriptions, measurements, specifications, and other information.

However, minor variations may occur due to factors such as:

• Screen and display settings

• Lighting and photography

• Manufacturing tolerances

• Material characteristics

• Product batches

• Measurement methods

Actual product colours or appearance may therefore vary slightly from how they appear on a particular device.

Any material product specifications, dimensions, features, pricing, availability, or other relevant information applicable at the time of purchase will be communicated through the product page or checkout, as applicable.

We do not intentionally misrepresent the nature, characteristics, quality, quantity, or intended use of products offered on the Website.

6. Product Availability and Pricing

Products displayed on the Website are subject to availability.

Prices, offers, product ranges, and promotions may be changed from time to time.

Any changes will apply prospectively and will not ordinarily alter an order that has already been validly confirmed, except where correction is required due to an obvious error, fraud, technical malfunction, or another circumstance permitted under applicable law.

The final amount payable by a customer will be displayed during checkout before the order is completed.

7. General Wellness and Ergonomic Information

Certain Relaxer products may be designed or marketed for comfort, ergonomic support, positioning, relaxation, sleep support, or general wellness purposes.

Information provided on this Website relating to comfort, posture, sleep, ergonomics, or general wellness is intended for general informational and product-use purposes.

Unless expressly stated otherwise and lawfully authorised, Relaxer products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Content on this Website should not be treated as a substitute for professional medical advice, diagnosis, or treatment.

Customers with an existing medical condition, injury, persistent pain, pregnancy-related concern, post-operative condition, or other health concern should consider consulting an appropriately qualified healthcare professional before using a product where relevant.

8. Limitation of Liability

Relaxer takes reasonable measures to maintain the availability, security, and proper functioning of the Website.

However, continuous or uninterrupted Website availability cannot be guaranteed.

To the extent permitted by applicable law, Relaxer will not be responsible for losses arising solely from circumstances outside its reasonable control, including:

• Temporary Website downtime

• Internet or telecommunications failures

• Third-party hosting disruptions

• Cyberattacks despite reasonable security safeguards

• Technical failures of third-party services

• Force majeure events

Nothing contained in this Legal Notice is intended to exclude or restrict any liability, remedy, warranty, or consumer right that cannot lawfully be excluded or restricted under applicable Indian law.

9. Third-Party Services and Links

The Website may use or contain links to third-party websites and services, including those relating to:

• Payment processing

• Shipping and logistics

• Order tracking

• Social media

• Analytics

• Marketing

• Customer communication

• Other external services

Such third-party websites and services may operate under their own terms and privacy policies.

Relaxer does not control the independent content or practices of third-party websites merely because a link to them appears on our Website.

Customers are encouraged to review the applicable terms and policies of third-party services where appropriate.

10. Website Security and Prohibited Use

Users must not knowingly misuse the Website.

Prohibited activities include, without limitation:

• Attempting unauthorized access to the Website or associated systems

• Introducing viruses, malware, or malicious code

• Attempting to interfere with Website functionality

• Using automated systems to improperly scrape or extract protected Website content

• Impersonating another person

• Using the Website for fraudulent or unlawful purposes

• Attempting to circumvent Website security mechanisms

We reserve the right to restrict access to the Website where reasonably necessary to protect the Website, our customers, or our legitimate business interests.

11. Privacy and Personal Information

Collection and processing of personal information through the Website is governed by our Privacy Policy and applicable law.

Customers are encouraged to review the Privacy Policy to understand how information may be collected, used, stored, and otherwise processed in connection with their interaction with the Website.

12. Orders, Shipping, Returns and Refunds

Purchases made through this Website may also be governed by our separate:

• Terms & Conditions

• Shipping Policy

• Return / Exchange Policy

• Refund Policy

• Privacy Policy

Customers should review the applicable policies before completing a purchase.

Where there is a conflict concerning a specific transaction, the applicable mandatory provisions of Indian law will prevail.

13. Consumer Complaints and Support

For questions, complaints, order-related concerns, or other customer support matters, customers may contact us using the following details:

Trade Name: Relaxer
Phone: +91 9217067708
Email: SUPPORT@RELAXERSTOREGMAIL.COM

Business / Correspondence Address:
SHREEKRISHNA ORTHO CARE PVT LTD 
Khasra No. 86/24
Near Mundka Industrial Area
Delhi – 110041
India

Support Hours: Monday to Saturday, 10:00 AM to 6:30 PM IST

When contacting us regarding an existing order, please include your order number and registered contact information to help us address your request efficiently.

14. Legal Notices and Correspondence

Legal notices or formal correspondence relating to the Website may be sent to:

Relaxer
SHREEKRISHNA ORTHO CARE PVT LTD 
Khasra No. 86/24
Near Mundka Industrial Area
Delhi – 110041
India

Email: SUPPORT@RELAXERSTOREGAMIL.COM
Phone: +91 9217067708

15. Governing Law and Jurisdiction

This Legal Notice and use of the Website will be governed by the applicable laws of India.

Subject to applicable consumer protection laws and any mandatory jurisdiction available to consumers under law, disputes relating to the Website shall be subject to the jurisdiction of competent courts in Delhi, India.

Nothing in this clause is intended to restrict a consumer from approaching a competent consumer commission, authority, or other forum available under applicable law.

16. Amendments

Relaxer may update or modify this Legal Notice from time to time to reflect changes in our Website, business practices, policies, or applicable legal requirements.

The latest version will be displayed on this page together with its updated effective date.

Continued use of the Website after an update will be subject to the then-current version of this Legal Notice, to the extent permitted by applicable law.

17. Contact Us

For questions concerning this Legal Notice, please contact:

Relaxer
Phone: +91 9217067708
Email: SUPPORT@RELAXERSTOREGAMIL.COM
Website: www.relaxerstore.com

Address:
SHREEKRISHNA ORTHO CARE PVT LTD 
Khasra No. 86/24
Near Mundka Industrial Area
Delhi – 110041
India