Terms & Service

Welcome to Relaxer ("we," "us," or "our"). By accessing or using our website at www.relaxerstore.com, you agree to be bound by the following Terms of Service. Please read them carefully before placing any order or using our services.

1. Acceptance of Terms

By visiting our website, browsing our products, or completing a purchase, you confirm that you are at least 18 years of age (or have the consent of a parent/guardian) and agree to these Terms of Service and our Privacy Policy. If you do not agree, please discontinue use of the website.

2. Products & Services

• Relaxer offers ergonomic comfort and pain-relief products including cushions, pillows, heel cups, lumbar supports, and related accessories.
• All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.
• Product images on the website are for illustrative purposes. Actual colors and textures may vary slightly.
• Prices are listed in Indian Rupees (INR) and are subject to change without notice.

3. Accuracy of Information

We make every effort to ensure product descriptions, pricing, and availability information are accurate. However, we do not guarantee that the content is error-free. In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund.

4. Orders & Payment

• By placing an order, you represent that all information provided (name, address, payment details) is accurate and complete.
• We accept payments through major methods including UPI, debit/credit cards, net banking, and Cash on Delivery (where available).
• Orders are confirmed only after successful payment processing. We reserve the right to cancel any order that appears fraudulent or suspicious.

5. Shipping & Delivery

6. Return & Refund Policy

All returns, refunds, and cancellations are governed by our Return & Refund Policy. Key highlights:

7. Intellectual Property

All content on www.relaxerstore.com - including but not limited to logos, product images, descriptions, graphics, and copy - is the exclusive intellectual property of Relaxer. You may not reproduce, distribute, or use any content without prior written permission from us.

8. User Conduct

• Use the site for any unlawful or fraudulent purpose.
• Attempt to hack, disrupt, or compromise website security.
• Post or transmit any harmful, offensive, or misleading content.
• Engage in any activity that may harm Relaxer's reputation or business.

9. Limitation of Liability

To the fullest extent permitted by law, Relaxer shall not be liable for any indirect, incidental, or consequential damages arising from use or inability to use our products or website, unauthorized access to or alteration of your data, or any third-party products or services linked from our website. Our maximum liability to you shall not exceed the amount paid by you for the relevant product.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. Relaxer does not endorse or take responsibility for the content, policies, or practices of any third-party websites. Accessing such links is entirely at your own risk.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to the practices described therein.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

13. Changes to Terms

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: